Auto-Reply Studio

Google Business Profile · Reviews

Google review auto-reply, powered by AI

Every review left on your Google profiles gets a personalised reply: a warm thank-you for good reviews, a calm and constructive answer for negative ones. Your local reputation looks after itself.

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Sample reply

Camille D. · ★★★★☆ on Google — Very friendly welcome and delicious croissants. A bit of a wait on Saturday morning.

Automatic reply — Thank you so much, Camille! We’re delighted you enjoyed our croissants. Saturday morning is our busiest time, so we’re adding staff to serve you faster. See you soon!

What you gain

  • Every review answered

    Replying to reviews shows you listen; future customers see it on Google Maps and in search.

  • Matched to the rating

    The AI reads the rating and the comment: thanks for positive reviews, apologies and a contact offer for negative ones.

  • All your profiles

    Several locations? Every profile on your Google account is connected at once.

  • Approval if you want

    Have replies to negative reviews checked before publication with a rule, if you wish.

Set up in three steps

  1. Connect your Google account

    In one click, with the account that owns or manages your business profiles.

  2. Set the tone

    Tone, signature, useful information (opening hours, contact): the AI uses them in its replies.

  3. Turn on replies

    New reviews are fetched automatically; the reply is published as the “Response from the owner”.

Frequently asked questions

Do I need a verified Google profile?

Yes, a verified Google Business Profile, and a Google account that owns or manages it.

Does the AI reply to older reviews?

It replies to reviews posted after the profile is connected. Older reviews can be handled from Google at your own pace.

What happens with a negative review?

The AI replies courteously, apologises for the inconvenience and offers a direct contact if one is in your information. You can also require approval before publication.

Are replies published under my name?

Yes, as the “Response from the owner” on your profile, visible on Google Maps and in Google Search.

Other platforms

Ready to never leave a message unanswered?

Create your account, connect a platform and watch the first replies go out today.

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